This Privacy Policy describes how Eridanor (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from eridanor.shop (the "Site") or otherwise communicate with us.

1. Information We Collect

To better provide you with high-quality hardware and drilling equipment, we collect personal information from various sources:

  • Information You Provide: We collect information you enter on our site, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Information Collected Automatically: When you visit Eridanor, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Information from Third Parties: We may receive information from service providers who help us run our store, such as payment processors and logistics partners.

2. How We Use Your Personal Information

We use your personal information to provide you with our products and services, which includes:

  • Order Fulfillment: Processing your payments, arranging for shipping, and providing you with invoices and/or order confirmations.

  • Communication: Responding to your inquiries, providing customer support, and sending updates regarding your orders.

  • Risk and Fraud Prevention: Screening our orders for potential risk or fraud.

  • Optimization: Improving and optimizing our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use WooCommerce to power our online store.

  • We use Google Analytics to help us understand how our customers use the Site.

  • We share information with shipping carriers to ensure your drills reach your location in the United States.

  • We may share your information to comply with applicable laws and regulations or to protect our rights.

4. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@eridanor.shop or by mail using the details provided below:

Address: 31793 Hwy 72, Golden, Colorado 80403, United States

Phone: +1 (720) 738-1145

Email: contact@eridanor.shop